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I spoke with a loan officer from Memphis, TN, Brian Thomas, who told me that I was pre-approved for a mortgage loan. During the process, whenever I had questions I would call, text and email and he would take up to a week to respond back to me or my realtor. We had...
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Anonymous
Anonymous

I had the same problem with Brian Thomas but when I called the local manager at Southwest Funding my file was switched to a lady who was very knowledgable and responsive. We ...

#741968
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Terrible communication! Lender says that underwriting is backed up for weeks. Promised closing dates and then pushed back multiple times. There is only ONE person that you can voice a complaint to at corporate in Dallas! I can only say what happen in my experience; but...
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Anonymous
Anonymous

I had a similar experience with their office in Memphis, TN. I would call, text, or email the loan officer and wouldn't get a response for over a week. He kept asking for an ...

1.0
#739330
Reply to reviews
This has been a nightmare!! having to work with a Lender that is so incompetent! I received a call from the Loan officer the day of closing saying my buyer does not qualify for the loan?? The buyer received a pre-approval for $250,000 when he applied for the loan and...
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Anonymous
Anonymous

Since when do Lenders call the Real estate agent to tell them of someone elses loan denial

Anonymous
Anonymous

I am not with Southwest but am a Mortgage Broker. Lenders are in the business to approve loans not deny them. If this was pre-approved I am sure the pre-approval was based o...

1.0
I didn't like
  • Loan denial at the day of closing
#704642
Reply to reviews
I am in the process of purchasing a new rural property through South West funding and the entire process has been a nightmare. The property is a 100 year old dairy farm which has not been used as a farm since the 1950's. The keep asking for proof that the property...
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Anonymous
Anonymous

agree, worst mortgage company ever deal with.

#660486
Reply to reviews
I contactedSouthwest funding spoke to a Loan officer today her name is Stephanie Cypert Loan Officer Southwest Funding (214) 389-4643 scypert@southwestfunding.com This person treated me with respect and gave my options clearly and what the entry requirements are and if...
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Anonymous
NeverUseSouthwestFunding

You did not go through the loan process. All loan officers are "nice". Post a report when you actually make it closing. This company is awful! I am a realtor and will NEVER le...

5.0
#637848
Reply to reviews
I went through Southwest Funding to get a mortgage at the end of 2013. The whole process from initial contact to the actual closing did take a long time (5 months from start to finish). Alot of this I think had to do with the government shutting down, and us...
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4.8
Purvis, Mississippi
I liked
  • Amazing customer service
#628818
Reply to reviews
Stay far away from this company. They are scammers. Unbelievable. I have been trying to get this loan closed for weeks. All promises.no delivering. I keep having to come up w more proof and papaerwork an IRS transcript, a letter saying why I want to buy a house?? All...
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Anonymous
Anonymous

I agree with the previous loan officer. While your complaints are heard and understood, what you are experiencing goes on at every mortgage company. Closing dates change. The ...

Anonymous
Loan Officer

I have been in the mortgage profession for 8 years and so of the complaints you have doesn't add up. 1. Due to the financial crash every lender is going to ask you to provide ...

#525013
Reply to reviews
I called inquiring about a reverse mortgage for my 86 year old father. All I wanted was a quote and they hung up on me when I wouldn't give the the quotes from the other an other company I had received .. All I wanted to do was compare. Called Stepanies manager and she...
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Anonymous
Anonymous

They won't even tell you where they are headquarted.In the same town your from dumb *** Dallas TX

#434019
Reply to reviews

Don't Do a loan with this company. They are based in Dallas and are frauds. Everytime I turned around they had another requirment. Then the rate changed. I finally took my business to another lender. Stay far away from them. I started the TDB loan process back...
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Anonymous
Fred

Bad business. I was told lies , lies and more lies , stay away

Anonymous
Read

Southwest Funding does not lend in Pennsylvania and has no offices there.

#363087
Reply to reviews

Southwest Funding Customer Care Review

Southwest Funding
#870360
Im WARNING ALL This is a sorry company to get involved with. They do not go by what they say, and lazy at the job! Was told many of times they needed new stuff. Got everything they ask for and still some how didnt get the house! Loss a lot of money!
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Southwest Funding Loan Review

Southwest Funding
#807115
2.0
Details
Was told what we needed to do in order to get a loan, we completed our tasks that were asked of us. And they still would not help us.
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Other Product Review

Southwest Funding
#791335
1.0
Details
Rude rude rude ...... the reviews are right on. First call to them today and it was a bad one.
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Southwest Funding Mortgage Review

Southwest Funding
#756685
2.5
Details
Worst experience ever. Seriously even my realtor was so mad at our lender Val. Our paperwork was never submitted in time which delayed closing for another week making the sellers pissed, and then he screwed up the paperwork and put the wrong initial on ALL the paper work and we almost didn't close.
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Southwest Funding Mortgage Review

Southwest Funding
#738048
1.0
Details
Delayed closing. Never heard the mortgage broker over the phone. Our card info was stolen after the mortgage broker had us send it via email. Barely get communication about what's going on. Is this a scam?
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