I spoke with a loan officer from Memphis, TN, Brian Thomas, who told me that I was pre-approved for a mortgage loan. During the process, whenever I had questions I would call, text and email and he would take up to a week to respond back to me or my realtor. We had...Read more
Terrible communication! Lender says that underwriting is backed up for weeks. Promised closing dates and then pushed back multiple times. There is only ONE person that you can voice a complaint to at corporate in Dallas! I can only say what happen in my experience; but...Read more
This has been a nightmare!! having to work with a Lender that is so incompetent! I received a call from the Loan officer the day of closing saying my buyer does not qualify for the loan?? The buyer received a pre-approval for $250,000 when he applied for the loan and...Read more
I am in the process of purchasing a new rural property through South West funding and the entire process has been a nightmare. The property is a 100 year old dairy farm which has not been used as a farm since the 1950's. The keep asking for proof that the property...Read more
I contactedSouthwest funding spoke to a Loan officer today her name is Stephanie Cypert Loan Officer Southwest Funding (214) 389-4643 email@example.com This person treated me with respect and gave my options clearly and what the entry requirements are and if...Read more
I went through Southwest Funding to get a mortgage at the end of 2013. The whole process from initial contact to the actual closing did take a long time (5 months from start to finish). Alot of this I think had to do with the government shutting down, and us...Read more
- Amazing customer service
Stay far away from this company. They are scammers. Unbelievable. I have been trying to get this loan closed for weeks. All promises.no delivering. I keep having to come up w more proof and papaerwork an IRS transcript, a letter saying why I want to buy a house?? All...Read more
I called inquiring about a reverse mortgage for my 86 year old father. All I wanted was a quote and they hung up on me when I wouldn't give the the quotes from the other an other company I had received .. All I wanted to do was compare. Called Stepanies manager and she...Read more
Don't Do a loan with this company. They are based in Dallas and are frauds. Everytime I turned around they had another requirment. Then the rate changed. I finally took my business to another lender. Stay far away from them. I started the TDB loan process back...Read more
Southwest Funding Customer Care Review
Im WARNING ALL This is a sorry company to get involved with. They do not go by what they say, and lazy at the job! Was told many of times they needed new stuff. Got everything they ask for and still some how didnt get the house! Loss a lot of money!
Southwest Funding Loan Review
Was told what we needed to do in order to get a loan, we completed our tasks that were asked of us. And they still would not help us.
Other Product Review
Rude rude rude ...... the reviews are right on. First call to them today and it was a bad one.
Southwest Funding Mortgage Review
Worst experience ever. Seriously even my realtor was so mad at our lender Val. Our paperwork was never submitted in time which delayed closing for another week making the sellers pissed, and then he screwed up the paperwork and put the wrong initial on ALL the paper work and we almost didn't close.
Southwest Funding Mortgage Review
Delayed closing. Never heard the mortgage broker over the phone. Our card info was stolen after the mortgage broker had us send it via email. Barely get communication about what's going on. Is this a scam?
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