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HORRIBLE!!!!!! We have had to postpone closing twice because they do not have their paperwork done. They request the same information several times. They do not return calls and are so unorganized. I have started having high blood pressure issues dealing with them. I...
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Anonymous
Anonymous

Have you contacted their corporate office in Dallas? The company has been in business for more than 20 years and has an A+ BBB rating. It sounds like you are having an isolate...

1.0
#823315
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Southwest has been one of my most preferred lenders. I make sure I'm closely involved in what is going on with the process throughout. Although, I typically stake my reputation Southwest has closed a number of deals for me. I've seen this lending institutions take...
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4.6
#805714
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I applied with southwest funding in sept 2015 For a 150,000. Loan on a house valued at 335,000.It is middle of February. Still have not closed. Told we approved they just needed more doc.send them ask for them again said they didn't receive them. Say you are holding...
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Anonymous
Anonymous

We just stopped doing business with them. Will never use again.

1.0
#791906
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Southwest Funding Customer Care Review

Southwest Funding
#870360
Im WARNING ALL This is a sorry company to get involved with. They do not go by what they say, and lazy at the job! Was told many of times they needed new stuff. Got everything they ask for and still some how didnt get the house! Loss a lot of money!
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Southwest Funding Loan Review

Southwest Funding
#807115
2.0
Details
Was told what we needed to do in order to get a loan, we completed our tasks that were asked of us. And they still would not help us.
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Southwest Funding
#791335
1.0
Details
Rude rude rude ...... the reviews are right on. First call to them today and it was a bad one.
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Southwest Funding Mortgage Review

Southwest Funding
#756685
2.5
Details
Worst experience ever. Seriously even my realtor was so mad at our lender Val. Our paperwork was never submitted in time which delayed closing for another week making the sellers pissed, and then he screwed up the paperwork and put the wrong initial on ALL the paper work and we almost didn't close.
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LIARS!!! Delay closing 5 times within a 17 day period. My loan was set to close Dec 1, the loan was not closed until Dec 17. The sellers were so pissed they would not pay for my home warranty as agreed. Southwest Funding in Dallas, TX agreed to pay for the home...
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1.0
#762096
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I spoke with a loan officer from Memphis, TN, Brian Thomas, who told me that I was pre-approved for a mortgage loan. During the process, whenever I had questions I would call, text and email and he would take up to a week to respond back to me or my realtor. We had...
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Anonymous
Anonymous

I had the same problem with Brian Thomas but when I called the local manager at Southwest Funding my file was switched to a lady who was very knowledgable and responsive. We ...

#741968
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Terrible communication! Lender says that underwriting is backed up for weeks. Promised closing dates and then pushed back multiple times. There is only ONE person that you can voice a complaint to at corporate in Dallas! I can only say what happen in my experience; but...
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Anonymous
Anonymous

I had a similar experience with their office in Memphis, TN. I would call, text, or email the loan officer and wouldn't get a response for over a week. He kept asking for an ...

1.0
#739330
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This has been a nightmare!! having to work with a Lender that is so incompetent! I received a call from the Loan officer the day of closing saying my buyer does not qualify for the loan?? The buyer received a pre-approval for $250,000 when he applied for the loan and...
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Anonymous
Anonymous

Since when do Lenders call the Real estate agent to tell them of someone elses loan denial

Anonymous
Anonymous

I am not with Southwest but am a Mortgage Broker. Lenders are in the business to approve loans not deny them. If this was pre-approved I am sure the pre-approval was based o...

1.0
I didn't like
  • Loan denial at the day of closing
#704642
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I am in the process of purchasing a new rural property through South West funding and the entire process has been a nightmare. The property is a 100 year old dairy farm which has not been used as a farm since the 1950's. The keep asking for proof that the property...
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Anonymous
Anonymous

agree, worst mortgage company ever deal with.

#660486
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I contactedSouthwest funding spoke to a Loan officer today her name is Stephanie Cypert Loan Officer Southwest Funding (214) 389-4643 scypert@southwestfunding.com This person treated me with respect and gave my options clearly and what the entry requirements are and if...
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Anonymous
NeverUseSouthwestFunding

You did not go through the loan process. All loan officers are "nice". Post a report when you actually make it closing. This company is awful! I am a realtor and will NEVER le...

5.0
#637848
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I went through Southwest Funding to get a mortgage at the end of 2013. The whole process from initial contact to the actual closing did take a long time (5 months from start to finish). Alot of this I think had to do with the government shutting down, and us...
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4.8
Purvis, Mississippi
I liked
  • Amazing customer service
#628818
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