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Ebony Hansberry came into our lives at a time when i had totally given up on ever owning a home. I felt i was doomed to renting for the rest of my life. Ms. Hansberry assisted me through every step of the buying process. She even moved me from one company to another...
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5.0
#1162365
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The branch manager Darletta Newson and her employees were so very nice and patient with me. When I first came in I didn't have the best of credit nor did I have a lot of money. She and a loan officer sat me down and told me how I could build my credit quickly and when...
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5.0
I liked
  • Amazing customer service
  • Exceeded expectations
#1160304
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Southwest Funding - The Best Realtor Ever
Ebony Hansberry takes her role as your realtor to the next level. She aims to please her customer. She knows the market and guides you every step of the way. My husband and I started our journey many years before we met Ebony. It wasn't until we sat down with her and...
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#1159375
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Southwest Funding - Shooty

Southwest Funding
#1107751
THEY WILL *** YOU AROUND WITH FALSE HOPE WHEN THEY SAY ONE THING THEN THEY SAY ANOTHER TOTAL NIGHTMARE TO DEAL WITH WILL BE PURSUING LEGAL ACTION AGAINST THIS SO CALLED MORTGAGE COMPANY
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Southwest Funding Customer Care Review

Southwest Funding
#950832
Derek Cummins is amazing to work with! Possibly the easiest thing we have ever done thanks to him! He explains everything, responed to every question we had. He was available any time we needed him, day or night. We ended up closing earlier then expected. Overall great experience!
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Southwest Funding Mortgage Review

Southwest Funding
#949719
1.0
Details
I am filling a report with Finra about this group! After waiting and being delayed for over 45 days to find out a few days before closing they want more down payment money.
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Customer service
Diversity of Products or Services
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Product or Service Quality
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Value for money
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Southwest Funding Mortgage Review

Southwest Funding
#947984
Great company to work for and very helpful and understand and always willing to help to do what they can to get the loan closed in a fast process! I would recommend them to anyone especially Derek he is awesome! He was always there when I needed him.
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Ms Ebony helped me buy my first home. She was there whenever I needed a question answered or help with a form. She stayed in constant contact so I didn’t feel overwhelmed about the process of buying a house. Thank you so much and I will be recommending you to friends...
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5.0
#1158050
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For starters I should of gone with my senses but they recommended in Mcallen Tx .The lady seems to be moral about things, however she was anything but that /Erika sales. Broker etc. whatever..She dont return calls either , makes her feel important I guess .Seems like...
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1.0
La Feria, Texas
#1122149
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THEY TOLD ME MY SCORES WERE GOOD AND THAT I QUALIFIED FOR A VA LOAN. I COMPILED ALL DOCUMENTS THEY ASK FOR AND SENT THEM. THEY WERE SUPPOSED TO SEND ME AUTORIZATION DOCUMENTS FOR MY SIGNATURE. AFTER TWO WEEKS I DETERMINED THE DOCUMENTS HAD NEVER BEEN SENT AND WAS LIED...
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Anonymous
Annoyed

Just curious, who did you work with in Knoxville?

1.0
I didn't like
  • Very unprofessional
#1121737
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We signed a contract to close on the sale of our home on or before 8/31/17. Here we are 3 weeks later and still NO CLOSE. They keep giving us and the buyer the run around, avoiding calls and emails and finding every excuse imaginable to not close. In the meantime, we...
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Anonymous
gggg

what city/state are you in?

#1103766
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DELAYED CLOSING FOR SO LONG WE LOST OUR HOME WE WERE TRYING TO PURCHASE. TOOK ALL KINDS OF MONEY FROM US ONLY TO HAVE THE HOME PUT BACK UP FOR SALE AFTER ALL OF THE INSPECTIONS AND APPRAISAL. WE LOST OVER $2,000 AND STILL HAVE NO HOME. WE WERE MISINFORMED THROUGH THE...
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Anonymous
Annoyed

They are horrible! I know two people who have lost the homes they were under contract for because of the ineptitude of Southwest Funding. I do not understand how these people ...

Anonymous
Anonymous

Hello we are having same issues. Are you located in Louisiana?

#1077012
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I have had the worst experience with this company trying to get my home loan closed. I keep getting the run around, my closing date kept getting pushed back over and over again. We lost our dream home because the sellers would not keep letting us push back the closing...
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1.0
#1075838
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Closing date was delayed! Brian Thomas lied as if we had spent the money needed for closing when the bank statements clearly showed otherwise. He let us pay for the appraisal when we ended up finding out that he never really had us pre-approved. We ended up finding out...
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Anonymous
Anonymous

If you are going to tell the story, tell the whole story. You are more than welcome to finish the process. All you have to do is provide the correct documentation, and you ca...

#1075585
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