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My husband and I started the loan process with the Southwest Funding Knoxville office in late May 2016. We closed on our home on August 9th, 2016. Our loan officers Derek Cummins and Eric Inman worked tirelessly for us so that we could get into our home. Our credit...
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5.0
Jacksboro, Tennessee
#948147
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I went back and checked the dates on all of these posts and looks like these are fictitious and are all friends of one person. The company that you are bashing closes all mortgage within 21 - 30 days, the underwriters only condition once, the originator cannot write...
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Anonymous
Anonymous

I've been in the process for almost 2 months now. I keep getting lied to and it took 3 weeks to verify my income. They bugged my work place for 12 different variations of the ...

Anonymous
Anonymous

The underwriters definitely condition more than once. It's happened with our loan. The underwriters are very slow to respond once conditions have been submitted also.

5.0
I liked
  • Exceeded expectations
#933235
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When I first talked to Brian, I informed him I saw a complaint about him online. He convinced me that I shouldn't allow one complaint to define who he is and what he does. I just wanted to take a moment out of my schedule to say thanks for the wonderful job he did...
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5.0
I liked
  • Exceeded expectations
#880783
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Southwest Funding Customer Care Review

Southwest Funding
#924393
5.0
Details
I can't tell you how thankful I am for this company & everything they have done to help me get into my new home. My credit score was a 560 & they went the extra mile to help bring up my credit score after being turned down by my local bank. I will forever be grateful.
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Short Review on September 23, 2016

Southwest Funding
#924366
5.0
Details
I had the best experience with this mortgage company, they had the best rates & lowest closing costs. What people need to realize on here is that sometimes it takes 45 days or more to close & there's a lot of variables that come in to play when it comes into closing a loan. But, I give the company a 5 stars!
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Southwest Funding Customer Care Review

Southwest Funding
#889138
1.9
Details
Very unprofessional lender that don't answer your calls or texts in a professional manner and will lead you on to nothing
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Southwest Funding Customer Care Review

Southwest Funding
#870360
Im WARNING ALL This is a sorry company to get involved with. They do not go by what they say, and lazy at the job! Was told many of times they needed new stuff. Got everything they ask for and still some how didnt get the house! Loss a lot of money!
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Costs me a lot of money! Have now been approved with 2 other lenders. They won't even respond now that they screwed up my loan past the point of no return. At this point I will be out all inspection, deposit and appraisal money. Terrible terrible company that does not...
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Anonymous
Anonymous

Southwest Funding does not conduct business and is not licensed in CA. The company maintains an A+ rating with the BBB with only 4 complaints in the last 3 years, all of which...

Anonymous
Anonymous

They screwed up my daughters closing on a house she was selling too! The buyers used this company and THEY SUCK!!! 5 push backs and the day of close they call 1 hour before to...

1.0
Parkwood, California
#862945
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HORRIBLE!!!!!! We have had to postpone closing twice because they do not have their paperwork done. They request the same information several times. They do not return calls and are so unorganized. I have started having high blood pressure issues dealing with them. I...
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Anonymous
Anonymous

Have you contacted their corporate office in Dallas? The company has been in business for more than 20 years and has an A+ BBB rating. It sounds like you are having an isolate...

1.0
#823315
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Southwest has been one of my most preferred lenders. I make sure I'm closely involved in what is going on with the process throughout. Although, I typically stake my reputation Southwest has closed a number of deals for me. I've seen this lending institutions take...
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4.6
#805714
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I applied with southwest funding in sept 2015 For a 150,000. Loan on a house valued at 335,000.It is middle of February. Still have not closed. Told we approved they just needed more doc.send them ask for them again said they didn't receive them. Say you are holding...
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Anonymous
Anonymous

We just stopped doing business with them. Will never use again.

1.0
#791906
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LIARS!!! Delay closing 5 times within a 17 day period. My loan was set to close Dec 1, the loan was not closed until Dec 17. The sellers were so pissed they would not pay for my home warranty as agreed. Southwest Funding in Dallas, TX agreed to pay for the home...
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1.0
#762096
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I spoke with a loan officer from Memphis, TN, Brian Thomas, who told me that I was pre-approved for a mortgage loan. During the process, whenever I had questions I would call, text and email and he would take up to a week to respond back to me or my realtor. We had...
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Anonymous
Anonymous

I had the same problem with Brian Thomas but when I called the local manager at Southwest Funding my file was switched to a lady who was very knowledgable and responsive. We ...

#741968
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Terrible communication! Lender says that underwriting is backed up for weeks. Promised closing dates and then pushed back multiple times. There is only ONE person that you can voice a complaint to at corporate in Dallas! I can only say what happen in my experience; but...
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Anonymous
Anonymous

I had a similar experience with their office in Memphis, TN. I would call, text, or email the loan officer and wouldn't get a response for over a week. He kept asking for an ...

1.0
#739330
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