Closing date was delayed! Brian Thomas lied as if we had spent the money needed for closing when the bank statements clearly showed otherwise. He let us pay for the appraisal when we ended up finding out that he never really had us pre-approved. We ended up finding out...Read more
Marty Human and Derrik Cummins seem to either not know how to do their job or are just lying about things they are not able to be upfront in the beginning and tell you what's going on. You get consistent reassurance everything is OK until a week or two later something...Read more
Working with Brain Thomas was a nightmare. This man missed placed paperwork time and time again. I had to resubmit documents that were already turned in because he wasn't checking over the work as a result my contract fell through on one home and i list money. I was...Read more
I was trying to refinance my house and pay off some credit cards/loans etc. I started talking to David Carter, Metairie office Edenborn ave. in August of 2016. I wanted to close in a month. He said it will be closer to two months. I just went with it. I should have...Read more
I been working with SouthWest funding for the last 7months.And Darletta Newson is the worst person. I have every come accross they lost my information not once but twice and that's not the sad part I was suppose to close Thanksgiving and that didn't happen then came...Read more
Nikki is the worst person to deal with a total wast of time, unprofessional person, doesn't know what's she doing, doesn't follow up, takes forever to respond or to get something done, doesn't answer phone calls, if you need your things to get done don't go with her...Read more
Been the worst experience ever. Offered on a house in may 2016 and in december 2016. Still have not closed. Still waiting. Been in underwriting multiple times. Everytime it comes back. Its either need something new or something we have already done but not have to...Read more
Southwest Funding Customer Care Review
Derek Cummins is amazing to work with! Possibly the easiest thing we have ever done thanks to him! He explains everything, responed to every question we had. He was available any time we needed him, day or night. We ended up closing earlier then expected. Overall great experience!
Newell, North Carolina
Southwest Funding Mortgage Review
I am filling a report with Finra about this group! After waiting and being delayed for over 45 days to find out a few days before closing they want more down payment money.
My husband and I started the loan process with the Southwest Funding Knoxville office in late May 2016. We closed on our home on August 9th, 2016. Our loan officers Derek Cummins and Eric Inman worked tirelessly for us so that we could get into our home. Our credit...Read more
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