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Marty Human and Derrik Cummins seem to either not know how to do their job or are just lying about things they are not able to be upfront in the beginning and tell you what's going on. You get consistent reassurance everything is OK until a week or two later something...
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2.1
#1067326
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Working with Brain Thomas was a nightmare. This man missed placed paperwork time and time again. I had to resubmit documents that were already turned in because he wasn't checking over the work as a result my contract fell through on one home and i list money. I was...
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Anonymous
Anonymous

disgruntled employee

#1052738
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I was trying to refinance my house and pay off some credit cards/loans etc. I started talking to David Carter, Metairie office Edenborn ave. in August of 2016. I wanted to close in a month. He said it will be closer to two months. I just went with it. I should have...
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Anonymous
Anonymous

I can't believe this, your story sounds almost identical to mine only I was using Christine Ellison in Hammond.... we finally had to just stop the process and do something dif...

Anonymous
Anonymous

Seems to me you did not pay your bills which was the reason your score went down. Even if this lender was taking too long you could have just gone somewhere else at any point....

#986482
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Southwest Funding Customer Care Review

Southwest Funding
#935514
1.4
Details
I have been working on a loan with them for 6 months! It has been one thing after anouther. Back and fourth! The loan officer tells me to get something more of different every time i talk to him. Tell me we will close next spring! I dont think so! I got approved by a actual bank. Not a runaround lender! Beware!
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Southwest Funding Customer Care Review

Southwest Funding
#924393
5.0
Details
I can't tell you how thankful I am for this company & everything they have done to help me get into my new home. My credit score was a 560 & they went the extra mile to help bring up my credit score after being turned down by my local bank. I will forever be grateful.
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Short Review on September 23, 2016

Southwest Funding
#924366
5.0
Details
I had the best experience with this mortgage company, they had the best rates & lowest closing costs. What people need to realize on here is that sometimes it takes 45 days or more to close & there's a lot of variables that come in to play when it comes into closing a loan. But, I give the company a 5 stars!
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Southwest Funding Customer Care Review

Southwest Funding
#889138
1.9
Details
Very unprofessional lender that don't answer your calls or texts in a professional manner and will lead you on to nothing
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I been working with SouthWest funding for the last 7months.And Darletta Newson is the worst person. I have every come accross they lost my information not once but twice and that's not the sad part I was suppose to close Thanksgiving and that didn't happen then came...
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Anonymous
Ms. Accessories

Customers that find themselves this upset usually has a low score and Mrs. Newson and her entire office is always trying to help the low credit score clients get their dream h...

Anonymous
Mr. Johnson

This sounds like some complete nonsense. I'm a Realtor and I have used this company and Mrs. Newson almost exclusively for the last ten years. I have never experienced any o...

1.0
#985717
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Nikki is the worst person to deal with a total wast of time, unprofessional person, doesn't know what's she doing, doesn't follow up, takes forever to respond or to get something done, doesn't answer phone calls, if you need your things to get done don't go with her...
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#984484
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Been the worst experience ever. Offered on a house in may 2016 and in december 2016. Still have not closed. Still waiting. Been in underwriting multiple times. Everytime it comes back. Its either need something new or something we have already done but not have to...
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Anonymous
Anonymous

I feel like this company has been posting replies to this site in their own defense I feel like if it was a legit company it wouldn't be replying the way it is it would be mor...

Anonymous
Anonymous

I apologize your experience has not been up to your satisfaction, but I'm not sure you actually understand how the mortgage process operates and the requirements needed to obt...

#978817
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My husband and I started the loan process with the Southwest Funding Knoxville office in late May 2016. We closed on our home on August 9th, 2016. Our loan officers Derek Cummins and Eric Inman worked tirelessly for us so that we could get into our home. Our credit...
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5.0
Jacksboro, Tennessee
#948147
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I went back and checked the dates on all of these posts and looks like these are fictitious and are all friends of one person. The company that you are bashing closes all mortgage within 21 - 30 days, the underwriters only condition once, the originator cannot write...
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Anonymous
Annoyed

Pretty bold to claim other people are making false claims. I have a feeling this was written by an employee.

Anonymous
Anonymous

I've been in the process for almost 2 months now. I keep getting lied to and it took 3 weeks to verify my income. They bugged my work place for 12 different variations of the ...

5.0
I liked
  • Exceeded expectations
#933235
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When I first talked to Brian, I informed him I saw a complaint about him online. He convinced me that I shouldn't allow one complaint to define who he is and what he does. I just wanted to take a moment out of my schedule to say thanks for the wonderful job he did...
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5.0
I liked
  • Exceeded expectations
#880783
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Costs me a lot of money! Have now been approved with 2 other lenders. They won't even respond now that they screwed up my loan past the point of no return. At this point I will be out all inspection, deposit and appraisal money. Terrible terrible company that does not...
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Anonymous
Anonymous

Southwest Funding does not conduct business and is not licensed in CA. The company maintains an A+ rating with the BBB with only 4 complaints in the last 3 years, all of which...

Anonymous
Anonymous

They screwed up my daughters closing on a house she was selling too! The buyers used this company and THEY SUCK!!! 5 push backs and the day of close they call 1 hour before to...

1.0
Parkwood, California
#862945
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