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Nikki is the worst person to deal with a total wast of time, unprofessional person, doesn't know what's she doing, doesn't follow up, takes forever to respond or to get something done, doesn't answer phone calls, if you need your things to get done don't go with her...
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#984484
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Been the worst experience ever. Offered on a house in may 2016 and in december 2016. Still have not closed. Still waiting. Been in underwriting multiple times. Everytime it comes back. Its either need something new or something we have already done but not have to...
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Anonymous
Anonymous

I feel like this company has been posting replies to this site in their own defense I feel like if it was a legit company it wouldn't be replying the way it is it would be mor...

Anonymous
Anonymous

I apologize your experience has not been up to your satisfaction, but I'm not sure you actually understand how the mortgage process operates and the requirements needed to obt...

#978817
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My husband and I started the loan process with the Southwest Funding Knoxville office in late May 2016. We closed on our home on August 9th, 2016. Our loan officers Derek Cummins and Eric Inman worked tirelessly for us so that we could get into our home. Our credit...
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5.0
Jacksboro, Tennessee
#948147
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Southwest Funding Customer Care Review

Southwest Funding
#935514
1.4
Details
I have been working on a loan with them for 6 months! It has been one thing after anouther. Back and fourth! The loan officer tells me to get something more of different every time i talk to him. Tell me we will close next spring! I dont think so! I got approved by a actual bank. Not a runaround lender! Beware!
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Southwest Funding Customer Care Review

Southwest Funding
#924393
5.0
Details
I can't tell you how thankful I am for this company & everything they have done to help me get into my new home. My credit score was a 560 & they went the extra mile to help bring up my credit score after being turned down by my local bank. I will forever be grateful.
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Short Review on September 23, 2016

Southwest Funding
#924366
5.0
Details
I had the best experience with this mortgage company, they had the best rates & lowest closing costs. What people need to realize on here is that sometimes it takes 45 days or more to close & there's a lot of variables that come in to play when it comes into closing a loan. But, I give the company a 5 stars!
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Southwest Funding Customer Care Review

Southwest Funding
#889138
1.9
Details
Very unprofessional lender that don't answer your calls or texts in a professional manner and will lead you on to nothing
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I went back and checked the dates on all of these posts and looks like these are fictitious and are all friends of one person. The company that you are bashing closes all mortgage within 21 - 30 days, the underwriters only condition once, the originator cannot write...
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Anonymous
Annoyed

Pretty bold to claim other people are making false claims. I have a feeling this was written by an employee.

Anonymous
Anonymous

I've been in the process for almost 2 months now. I keep getting lied to and it took 3 weeks to verify my income. They bugged my work place for 12 different variations of the ...

5.0
I liked
  • Exceeded expectations
#933235
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When I first talked to Brian, I informed him I saw a complaint about him online. He convinced me that I shouldn't allow one complaint to define who he is and what he does. I just wanted to take a moment out of my schedule to say thanks for the wonderful job he did...
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5.0
I liked
  • Exceeded expectations
#880783
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Costs me a lot of money! Have now been approved with 2 other lenders. They won't even respond now that they screwed up my loan past the point of no return. At this point I will be out all inspection, deposit and appraisal money. Terrible terrible company that does not...
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Anonymous
Anonymous

Southwest Funding does not conduct business and is not licensed in CA. The company maintains an A+ rating with the BBB with only 4 complaints in the last 3 years, all of which...

Anonymous
Anonymous

They screwed up my daughters closing on a house she was selling too! The buyers used this company and THEY SUCK!!! 5 push backs and the day of close they call 1 hour before to...

1.0
Parkwood, California
#862945
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HORRIBLE!!!!!! We have had to postpone closing twice because they do not have their paperwork done. They request the same information several times. They do not return calls and are so unorganized. I have started having high blood pressure issues dealing with them. I...
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Anonymous
Anonymous

Have you contacted their corporate office in Dallas? The company has been in business for more than 20 years and has an A+ BBB rating. It sounds like you are having an isolate...

1.0
#823315
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Southwest has been one of my most preferred lenders. I make sure I'm closely involved in what is going on with the process throughout. Although, I typically stake my reputation Southwest has closed a number of deals for me. I've seen this lending institutions take...
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4.6
#805714
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I applied with southwest funding in sept 2015 For a 150,000. Loan on a house valued at 335,000.It is middle of February. Still have not closed. Told we approved they just needed more doc.send them ask for them again said they didn't receive them. Say you are holding...
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Anonymous
Anonymous

We just stopped doing business with them. Will never use again.

1.0
#791906
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LIARS!!! Delay closing 5 times within a 17 day period. My loan was set to close Dec 1, the loan was not closed until Dec 17. The sellers were so pissed they would not pay for my home warranty as agreed. Southwest Funding in Dallas, TX agreed to pay for the home...
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1.0
#762096
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