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Southwest Funding Loan Review

Was told what we needed to do in order to get a loan, we completed our tasks that were asked of us. And they still would not help us.
2.0
Details
Billing Practices
Customer service
Diversity of Products or Services
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Staff
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Abingdon, Virginia
#807115
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Southwest has been one of my most preferred lenders. I make sure I'm closely involved in what is going on with the process throughout. Although, I typically stake my reputation Southwest has closed a number of deals for me. I've seen this lending institutions take...
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4.6
#805714
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I applied with southwest funding in sept 2015 For a 150,000. Loan on a house valued at 335,000.It is middle of February. Still have not closed. Told we approved they just needed more doc.send them ask for them again said they didn't receive them. Say you are holding...
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Anonymous
Anonymous

We just stopped doing business with them. Will never use again.

1.0
#791906
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Other Product Review

Rude rude rude ...... the reviews are right on. First call to them today and it was a bad one.
1.0
Details
Customer service
Reliability
Staff
#791335
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LIARS!!! Delay closing 5 times within a 17 day period. My loan was set to close Dec 1, the loan was not closed until Dec 17. The sellers were so pissed they would not pay for my home warranty as agreed. Southwest Funding in Dallas, TX agreed to pay for the home...
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1.0
#762096
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Southwest Funding Mortgage Review

Worst experience ever. Seriously even my realtor was so mad at our lender Val. Our paperwork was never submitted in time which delayed closing for another week making the sellers pissed, and then he screwed up the paperwork and put the wrong initial on ALL the paper work and we almost didn't close.
2.5
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Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Security-Widefield, Colorado
#756685
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I spoke with a loan officer from Memphis, TN, Brian Thomas, who told me that I was pre-approved for a mortgage loan. During the process, whenever I had questions I would call, text and email and he would take up to a week to respond back to me or my realtor. We had...
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Anonymous
Anonymous

I had the same problem with Brian Thomas but when I called the local manager at Southwest Funding my file was switched to a lady who was very knowledgable and responsive. We ...

#741968
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Terrible communication! Lender says that underwriting is backed up for weeks. Promised closing dates and then pushed back multiple times. There is only ONE person that you can voice a complaint to at corporate in Dallas! I can only say what happen in my experience; but...
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Anonymous
Anonymous

I had a similar experience with their office in Memphis, TN. I would call, text, or email the loan officer and wouldn't get a response for over a week. He kept asking for an ...

1.0
#739330
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Southwest Funding Mortgage Review

Delayed closing. Never heard the mortgage broker over the phone. Our card info was stolen after the mortgage broker had us send it via email. Barely get communication about what's going on. Is this a scam?
1.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
#738048
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This has been a nightmare!! having to work with a Lender that is so incompetent! I received a call from the Loan officer the day of closing saying my buyer does not qualify for the loan?? The buyer received a pre-approval for $250,000 when he applied for the loan and...
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Anonymous
Anonymous

Since when do Lenders call the Real estate agent to tell them of someone elses loan denial

Anonymous
Anonymous

I am not with Southwest but am a Mortgage Broker. Lenders are in the business to approve loans not deny them. If this was pre-approved I am sure the pre-approval was based o...

1.0
I didn't like
  • Loan denial at the day of closing
#704642
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